Managing People, online course - Health Management Institute of Ireland (HMI)

Managing People online course

Get the best from your people!

This course is for the busy professional who finds it difficult to set aside regular scheduled time for personal development and is designed for people who have been promoted recently or considering going for promotion and want to enhance their management knowledge and skill-set.

I have learnt a lot from this course and loved the on line content and accessibility

...thank you very much.

This was my first online course and I really enjoyed it.

I found all the material applicable to my job and will most certainly work

on developing my professional skills using everything I’ve learned.

Very good overview of main areas of employment law,

all relevant to my role.

Award	HMI Certificate
Type	Open online course
Delivery	6 e-learning modules to be completed over 6 weeks
Your commitment	27 hours e-learning
CPD	27 CPD points
Open course price	€199 per participant
HMI member discount	10% off (cannot be used in conjunction with any other offer)
Provider	The Learning Rooms
Learner Login	HMI learners should login at The Learning Rooms to complete their eLearning modules.

Client Feedback

100% would recommended our courses

97% rated the standard of trainer very good or excellent

93% rated our training methods very good or excellent

Download Managing People online course brochure

Target Audience

This e-learning course is for the busy person who finds it difficult to take time out for self-development. It is designed for those recently promoted to a management position or considering going for promotion.

Course Content

Managing Performance

Understanding factors affecting performance
Setting goals in KRAs
Identifying and supporting good performance
Managing poor performance

Conflict Management

Causes (of conflict)
Types (of conflict)
Tools to resolve conflict
Pre-empting and preventing conflict

Coaching

Coaching as a management style
Advantages and benefits of coaching
Principles of coaching
Coaching processes

Managing Teams

Stages of team development
Developing effective teams
Managing teams
Optimising team performance

Policies and Procedures

Managing employee grievances
Handling discipline
Dignity and respect in the workplace

Presentation Skills

Planning; objective, structure, content
Delivery; medium, audience, body language

Learning Outcomes

At the end of the Managing Performance module learners will:

Set clear, unambiguous standards, goals and objectives for individuals and teams
Identify key performance indicators for your organisation and your team
Plan, Do and Review performance
Communicate appropriate feedback to staff in a timely and constructive manner
Use an assertive and consistent approach when dealing with under performance

At the end of the Conflict Management module learners will:

Understand the meaning of conflict at work
Be aware of who can be involved in the conflict
Know what the signs and symptoms of conflict in the workplace
Understand potential causes of conflict in the workplace
Adopt a systematic approach to managing conflict
Consider ways of preventing future conflict

At the end of the Coaching for Managers module learners will:

Use the GROW model of coaching.
Set meaningful coaching goals
Identify the role of questions in the coaching process
Gain commitment for coaching objectives
Agree outcomes and manage expectations
Acknowledge and address the challenges in the coaching relationship
Monitor the progress of individual learning and development

At the end of the Managing Teams module learners will:

Understand the four stages of team development
Be able to descibe the main characteristics of an effective team
Identify the advantages and disadvantages of team work
Develop a team work culture
Understand the value of motivation and feedback to individuals in your team
Consider the impact of teamwork on performance

At the end of the Policies and Precedures module learners will:

Use an assertive and consistent approach when dealing with dignity at work issues, grievances and disciplinary situations.
Identify the key concepts of employment legislation
Explain the concepts of equality and diversity
Have a working knowledge of employment law as it affects day-to-day management
Be able to apply best management practice within the law
Have a working knowledge of key organisational policies & procedures and know where to seek advice and guidance

At the end of the Presentation Skills module learners will be able to:

Outline the objective(s) to be achieved through a presentation e.g. what you expect people to know, to do
Prepare the structure of a presentation
Plan the content of a presentation
Prepare and use appropriate aids in support of a presentation, such as visual, audio, handouts
Identify answers to likely questions raised by the presentation
Evaluate own performance.

Course Dates

Current scheduled Managing People online course:

February

Starts 6 February 2024
Book online >

April

Starts 30 April 2024
Book online >

September

Starts 10 September 2024
Book online >

October

Starts 22 October 2024
Book online >

Sample E-learning Slides

1 2 3 4 5 6 7 8 9 10 11

27 HOURS OF E-LEARNING
Learn at your own pace on computer or iPad

27 CPD POINTS
Certificate of completion

3 MONTHS ACCESS
24/7 access to learning materials

6 WEEKS OF TUTOR SUPPORT
Access to discussion forums

ONLY €199
Great return on your investment on yourself

HIGHLY INTERACTIVE
Contains exercises & quizzes

Course Facilitator

Katie Dalton

Katie’s graduate studies were completed in Human Resource Management where she came first in her class at the National College of Ireland.

Katie worked as an Employee Relations Specialist as part of the HR team in GE Superabrasives which manufactured industrial diamonds and represented one of the biggest capital investments of its time in Ireland employing over six hundred employees. Katie has experience in the areas of professional and managerial recruitment, performance management systems, training and development, reward and compensation and the worldwide graduate leadership development programme.

Since joining SHRC (HMI’s training and development partner), Katie has been involved in employee surveys, recruitment, and has worked with our e-learning team in the development of a range of management skills courses and modules. Katie also facilitates e-learning courses for SHRC, the Health Management Institute of Ireland and other clients.

About The Learning Rooms

This fully online course is delivered via The Learning Rooms (www.thelearningrooms.com). It is dedicated to delivering high quality e-learning courses in management, leadership and human resources as well as health and safety. It offers learners 24 x 7 access to the learning materials, learning though moderated peer discussion activities, online tutor support from an experienced Management Consultant and access to a range of carefully curated supplementary resources.